We were on vacation for most of the last week, and in our absence, Paramount Home Entertainment has provided clarity on how fans can request replacement Blu-ray and DVD discs for Star Trek: Picard’s series finale.
As we reported last month, a visual effects shot in “The Last Generation” on the Season 3 did not match the final aired sequence seen on Paramount+ — and after Paramount Home Entertainment acknowledged the issue in late September, we now have guidance for those fans who wish to get a replacement disc containing a corrected version of the series finale.
To start, you’ll need to head over to the Paramount Home Entertainment Consumer Support portal, where you’ll need to complete the web-based form to request a replacement.
Once there, choose “Other” in the “How Can We Help You” selector, choose your format (Blu-ray or DVD), and then complete the “Issue Details” section similar to the example pictured below — be sure to clarify if you have purchased only Season 3 or the Complete Series set, and specify which disc number in your set needs to be replaced.
After completing the Issue Details section, fill in your personal contact information and hit “Submit” to send off your request to Paramount Home Entertainment.
While this will help those of you who have already purchased Star Trek: Picard Season 3 in one of its various forms, as of yet it has not been announced how fans can identify corrected Picard sets — once produced and released to the marketplace — later this fall.
We don’t have any details to share yet, but if and when information is released you’ll find it here.
Check back to TrekCore often for the latest in Star Trek home entertainment news!